PRIVACY

The Administrator processes Users’ personal data exclusively within the scope established by this Policy and applicable law.

Personal data necessary for the operation of the account, placement and fulfillment of orders, payment, support, security and compliance with mandatory requirements is collected and processed on the appropriate lawful grounds to the extent necessary. Separate consent from the User is used where required by applicable law.

Use of Email
Users provide their email address when registering or placing a guest order. We use this data for service notifications, communication regarding orders, password reset and recovery, as well as other communications necessary for providing services and supporting Users.

Non-Disclosure of Data to Third Parties
We do not disclose our clients’ order data to third parties, except where such disclosure is necessary to provide services, comply with legal requirements, or is expressly provided for by this Policy, the Public Offer, or other binding documents of the Service. We do not sell order data to third parties for marketing purposes.

Categories of Data
The Administrator does not process special categories of personal data, including data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, health, biometric or genetic data.

Access to Accounts on Social Platforms
The SMMPlay.com Service does not request or store passwords for Users’ social media accounts and does not require access credentials (logins, passwords, verification codes, etc.) for such accounts.

Definition of “Personal Data”
For the purposes of this Policy, personal data means any information relating to a directly or indirectly identified User of the Website and/or the SMMPlay.com Service (for example: name, email address, identifiers within the Service, data concerning orders and support requests).

Anonymized Data
Anonymized data includes information that does not allow a specific User to be identified without the use of additional information (including data collected using cookies and analytics tools). Anonymized data is used exclusively in aggregated form for analytics and improving the operation of the Service.

Personal data may be used to provide services, improve the Service, and fulfill obligations to Users.

The Administrator does not transfer personal data to third parties, except where such transfer is necessary to provide services (payment systems, technical contractors) or is expressly required by applicable law.

The Administration may send the User service and informational messages (order notifications, changes in the operation of the Service, technical messages), as well as news and marketing communications with the User’s consent, where such consent is required by applicable law. The User may opt out of marketing communications at any time by following the instructions in the email (unsubscribe link) or by submitting a request to support/to the email address specified in this Policy.

Personal data is stored on secure servers and processed using modern information security technologies.

Personal data is stored for the period necessary to achieve the purposes of its processing and fulfill obligations under the Offer and the Service Rules, as well as for periods expressly established by applicable law (for example, for accounting and tax purposes), or until consent is withdrawn or the User submits a request to delete the data, if there is no other applicable lawful basis for its further storage.

The Administrator takes reasonable organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

The User has the rights provided for in Article 8 of the Law of Ukraine “On Personal Data Protection”, including: access to data and information about its sources, location, purposes and conditions of processing, recipients, controller and processor; requesting correction or deletion of unlawfully processed or inaccurate data; raising reasoned objections to processing and stipulating restrictions when giving consent; knowing the mechanism of automatic processing; protection of data and protection against automated decisions with legal consequences, and applying to a court — in the cases and within the limits established by law.

The User may withdraw consent to the processing of personal data at any time; this does not terminate processing on other lawful grounds. Refusal of optional processing does not terminate the core service; provision of a specific service may be terminated only if the User refuses the processing of data without which that service objectively cannot be provided.

The User has the right to lodge a complaint with the competent personal data protection authority in accordance with applicable law.

To exercise rights related to the processing of personal data, including requests for access, modification, or deletion of data, the User may contact the Administrator by email at: smmplay.com@gmail.com, as well as through the support ticket system available on the SMMPlay.com website.

The Administrator undertakes to maintain confidentiality and ensure the security of the data provided, preventing its loss or unlawful use.

In the event of a data breach or other incidents, the Administrator undertakes to notify Users and take the necessary measures to address the consequences. Notification will be provided within a reasonable period after the incident is identified, where required by applicable law.

The Service may use cookies and similar technologies. Their purposes and terms of use are determined by the functions they perform and the requirements of applicable law.

Necessary technologies may be used for the operation of the account, security, saving settings and providing Service functions to the extent that they are objectively necessary to provide the functions requested by the User.

If optional technologies are introduced, they may be used for analytics, personalization or advertising. Where applicable law requires separate consent from the User, such technologies are used only after that consent has been obtained in advance.

The User may restrict the use of cookies and similar technologies through browser or device controls or other available management tools. Disabling necessary technologies may limit the operation of the account or individual Service functions.

We may use third-party services to analyze data and improve our services. Data collected by these services is processed in accordance with their privacy policies. We use third-party services whose operators state that they apply data protection measures consistent with generally accepted standards.

The Administrator does not intentionally process the personal data of minors and does not intend the Service to be used independently by them without the involvement of their legal representatives.

Parents and other legal representatives are required to supervise the use of the Service by minors and are responsible for the provision of personal data and actions performed by minors when using the Website and the Service.

If the Administrator becomes aware that the personal data of a minor is being processed without the consent of their legal representative, the Administrator will take reasonable measures to stop such processing and delete the relevant data as soon as possible after receiving the request.

The Administrator reserves the right to make changes to the Privacy Policy with or without prior notice to Users. Any changes to the Privacy Policy will be communicated to Users by publishing the updated text of the Policy on the Website. In the event of significant changes concerning the processing of personal data, Users may receive a separate notification at the email address provided when registering or placing a guest order, and a post may also be published in the “Updates” section of the Website or in other relevant sections. Continued use of the Service after publication of a new version constitutes acceptance of its terms; the User is responsible for independently monitoring updates. This does not replace separate consent to the processing of personal data where required by applicable law.

The new version of the Privacy Policy enters into force upon its publication on the Website.

In the event of discrepancies between versions of the page in different languages, the version in the language selected by the Website Administration shall prevail.

This Privacy Policy applies together with the Public Offer and the SMMPlay.com Service Rules. In the event of discrepancies between the provisions of these documents, the terms of this Policy shall prevail in matters concerning the processing of personal data, unless otherwise expressly provided by applicable law.

Use of the Service and/or registration on SMMPlay.com constitutes the User’s acceptance of the terms of this Policy, the Public Offer, and the Service Rules.